8 Operation of the service management system 服务管理体系的运行/8.5 Service design, build and transition 服务设计,构建和转换/8.5.3 Release and deployment management 发布和部署管理 |
The organization shall define the types of release, including emergency release, their frequency and how they are to be managed. 组织应定义发布的类型,包括紧急发布,其频率以及如何对其管理。 The organization shall plan the deployment of new or changed services and service components into the live environment. Planning shall be co-ordinated with change management and include references to the related requests for change, known errors or problems which are being closed through the release. Planning shall include the dates for deployment of each release, deliverables and methods of deployment. 组织应对新的或变更的服务被部署到在线环境进行策划。策划应与变更管理协调,并应包括对相关变更请求、以及通过此发布将关闭的已知错误或问题的参考。策划应包括每个发布的部署日期,交付成果和部署方法。 The release shall be verified against documented acceptance criteria and approved before deployment. If the acceptance criteria are not met, the organization and interested parties shall make a decision on necessary actions and deployment. 发布应按照文件化的验收准则被验证,并且在部署前被批准。如果不满足验收准则,组织和相关方应就必要的行动和部署做出决定。 Before deployment of a release into the live environment, a baseline of the affected CIs shall be taken. 将发布部署到在线环境之前,应建立受影响的配置项(CIs)的基线。 The release shall be deployed into the live environment so that the integrity of the services and service components is maintained. 应将发布部署到在线环境以便维护服务或服务组件的完整性。 The success or failure of releases shall be monitored and analysed. Measurements shall include incidents related to a release in the period following deployment of a release. The results and conclusions drawn from the analysis shall be recorded and reviewed to identify opportunities for improvement. 应对发布的成功或失败进行监视和分析。测量值应包括在发布部署之后的时期内的且与发布相关的事件。分析的结果和结论应被记录和被评审,以识别改进的机遇。 Information about the success or failure of releases and future release dates shall be made available for other service management activities as appropriate. 适宜时,应将发布成功或失败,以及未来发布的日期的信息提供给其他服务管理活动。 |
【标准理解】
(1)组织应对发布和部署进行策划和控制,以满足服务的要求。
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