花了将近一个月的时间，总算把《ISO/IEC 20000-1: 2…
分类： ISO/IEC 20000
ISO/IEC 20000 服务管理体系
10 Improvement 改进/10.2 Continual …
10 Improvement 改进/10.1 Nonconform…
9 Performance evaluation 绩效评价/9.4…
9 Performance evaluation 绩效评价/9.3…
9 Performance evaluation 绩效评价/9.2…
9 Performance evaluation 绩效评价/9.1…
8 Operation of the service manage…
8 Operation of the service manage…
8 Operation of the service manage…
8 Operation of the service manage…
8 Operation of the service manage…
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